Who is responsible for the processing of your personal data?
Attn: Privacy Officer
Digital Newgroup B.V.
Dr. Paul Janssenweg 144
5026 RH Tilburg
+31 6 27380412
What personal data do we collect?
Digital Newsgroup collects information from you through the Website and when you use our services. A detailed list of when and what information Digital Newsgroup collects from you is set out below.
When you visit our website, you have the opportunity to subscribe to our newsletter. By giving your consent, we can keep you updated with current developments about Digital Newsgroup and other information which may be of interest to you. To receive our newsletter, we will store the following details about you:
- Your account details
- If you do not have an account with us, your name and e-mail address
We will retain your details for the purpose of sending our newsletter, unless you indicate that you no longer wish to receive our newsletter. To unsubscribe from our newsletter, please send an email to [email protected] or click on the link 'unsubscribe' at the bottom of the newsletter.
If you have created an account on our website, we collect data from you for creating your account, possibly subscribing and making payments. We collect the following data from you:
- Your name
- Your address (street, number, postcode, town, country)
- Your company details
- Your phone number
- Your account details (email address and password)
- Your payment details
- Your order history
- Your billing address
This data is used by us for the execution of the agreement: to settle the invoicing, so that you can log into your account and so that we can fulfil our legal obligations.
If you fill in our contact form, contact us by phone or e-mail, use the chat or contact us in any other way, you are accepting our offer to contact us (performance of the contract). For this purpose, we process the following personal data:
- Your name
- Your e-mail address
- Your telephone number
- Any information that you enter yourself as a message (your question or request)
What are your rights concerning personal data?
With the processing and (possible) sharing of personal data, it goes without saying that you as a person - whose data is being processed - have rights. The General Data Protection Regulation (AVG) has a number of rights that we would like to explain to you below. Would you like to make a request based on one of these rights? If so, please send an e-mail to [email protected].
The right to transfer your data
If you no longer wish to use our services, you can of course choose to become a customer of another provider of electrical charging infrastructure. There too, they will probably register certain data about you. To make this switch easier, the privacy law has established the right to 'data portability'.
By data portability we mean that your data can be taken by you to the other provider. You can therefore have your data sent to you, after which you can use it again with another provider. You can also request us to send the data directly to the other provider.
The right to have your data deleted
As well as being able to take your data with you when you become a customer of another provider, you also have the right to have your data deleted if you are no longer a customer of ours. This is not possible while you are a customer because we have to keep certain necessary data due to tax obligations (such as registration for the tax authorities). You can, of course, have data that is not necessary removed at any time.
The right to view your data
We keep talking about "your data", but what data is it really about? In order to understand this, the privacy law provides for the right to inspect your data.
The right to have your details corrected
Is the information we have on you incorrect or incomplete? That is annoying and we would like to solve this for you. In that case, you can request that we supplement or correct your data (the right to rectification).
The right to object
You have the right to object to the processing of your personal data for direct marketing purposes. This is the case when we send you advertising mail without your consent. We may do this under certain conditions, but you can always object.
The right to withdraw your permission
If you have given us (explicit) permission to process personal data, you can always ask us to withdraw this permission. If you do so, we will no longer be allowed to process your personal data.
The right to restriction of processing
In some cases, you can request us to restrict (temporarily or otherwise) the processing of your personal data. Reasonable grounds for requesting restriction of processing include, for example, if you dispute the accuracy of the personal data or have lodged an objection to the processing of your personal data.
If you make a request in accordance with one of the above rights, we may ask you to identify yourself. We request this identification information to ensure that you are the person to whom the personal data in question belongs.
Submitting a request and the deadline
If you have a request concerning one of the above rights, please send an e-mail to [email protected]. We will in principle comply with your request within four weeks and send a confirmation when we have received your request and when we have carried it out.
However, the period for fulfilling requests may be extended by two months for reasons related to specific privacy rights or the complexity of the request. If we extend this period, we will of course inform you in good time.
Do we share your data with third parties?
We believe that we should not share your data with third parties unless we have no choice. Even then, we find it important to share as little data as possible with these third parties. For this reason, we only share your data with third parties when this is permitted by current legislation and when we believe it is necessary. Your data may be shared with third parties because:
- We have engaged them to process certain data;
- This is necessary in order to execute the agreement between you and Digital Newsgroup;
- You have given us your permission to do so;
- We have a legitimate interest in sharing this information;
- We are legally obliged to share this information.
The third parties who process personal data on our or your behalf are:
- IT suppliers and service providers
- Cookie service providers
- Payment service providers
- Marketing companies
- Satisfaction research agencies
- Contact centres
- External consultants
The third parties with whom we share your data may be located outside the European Economic Area (EEA). We are aware of the EU Court of Justice ruling of 16 July 2020 with implications for the transfer of personal data. We are currently in the process of considering how best to overcome this. In any case, we at Digital Newsgroup are very committed to privacy and are trying to do everything possible to find a suitable solution. If we have found a suitable solution, we will inform you about this through this privacy statement.
What to do if you have a complaint about the processing of your personal data?
If you have any comments or remarks about the processing of your personal data, please contact us. Alternatively, if you are dissatisfied with the way we handle your comment, you can file a complaint with the Dutch Data Protection Authority. In the Netherlands, this is the independent administrative body appointed by law to supervise the processing of personal data.
How long is your data kept?
Of course, of all the data we store, there comes a time to let go. We believe this is a very important part of your privacy. In order to ensure that we can serve you in the best possible way, that we can comply with our legal obligations, but will still safeguard your privacy as much as possible, we use different retention periods.
- Accounts that have not been used for 7 years will be deleted. The information you gave us when creating that account will also be removed.
- We also keep data on payments from you as a customer for 7 years, because the tax authorities require us to do so. After these 7 years, these data are made anonymous and are only used for internal statistics and reports.
- We will only keep your contact details that you have entered in the contact form as long as this is necessary for contact and for answering your request or question, up to a maximum of 1 year after we last had contact with you.
- We will not keep other data longer than necessary, because we value your privacy and want to guarantee it as much as possible.
How are my personal details protected?
The storage of personal data requires security. We therefore ensure that your data is always given the best possible protection by means of appropriate technical and organisational measures. In this way we prevent loss or any form of unlawful processing, such as unauthorised access, damage, modification or disclosure of the personal data.