Privacy Policy
At Digital Newsgroup (DNG), we value your privacy highly. We therefore comply with the General Data Protection Regulation (GDPR) and other privacy legislation. In this privacy policy, we would also like to explain a number of things to you, so that it is clear to you exactly what personal data we collect, for what period and for what purposes. Finally, we believe it is important to safeguard your privacy as best as possible, and we will therefore store as little personal data as possible, ask for explicit consent as much as possible for the processing of your data, take necessary security measures, and respect your rights as much as possible.
This privacy policy was last updated on 9 January 2026.
Who is responsible for the processing of your personal data?
Digital Newsgroup B.V. (Chamber of Commerce number 81262906), hereinafter referred to as: Digital Newsgroup, is responsible for the processing of your personal data in accordance with privacy legislation. If you have any questions regarding privacy or about this privacy policy, you can contact us using the contact details below.
By post:
Attn. Privacy Officer
Digital Newsgroup B.V.
Dr. Paul Janssenweg 144
5026 RH Tilburg
By email:
[email protected]
By phone:
+31 6 27380412
What personal data do we collect?
Digital Newsgroup collects data from you via the website and when you use our services. A detailed list of when and what data Digital Newsgroup collects from you can be found below.
Newsletter
When you visit our website, you have the option to subscribe to our newsletter. By giving your consent, we can keep you informed of the latest developments regarding Digital Newsgroup and other information that you may find interesting. To receive our newsletter, we store the following data from you:
Your account details
If you do not have an account with us, your name and email address
We keep your data for sending our newsletter, unless you indicate that you no longer wish to receive the newsletter. To unsubscribe from our newsletter, you can send an email to [email protected] or click on the 'unsubscribe' link at the bottom of the newsletter.
Account details
If you have created an account on our website, we collect data from you to create your account, possibly to enter into subscriptions and to make payments.
We collect the following data from you:
Your name
Your address (street, number, postal code, city, country)
Your company details
Your telephone number
Your account details (email address and password)
Your payment details
Your order history
Your billing address
These data are used by us for the performance of the agreement: for handling the billing, so that you can log in to your account, and so that we can comply with our legal obligations.
Contact form
If you fill in our contact form, contact us by telephone or email, use the chat, or contact us in any other way, you are responding to our offer to contact us (performance of the agreement). For this purpose, we process the following personal data:
Your name
Your email address
Your telephone number
Any information that you fill in yourself as a message (your question or request)
What are your rights regarding personal data?
With the processing and (possible) sharing of personal data, it naturally follows that you, as the person whose data is being processed, have rights. The General Data Protection Regulation (GDPR) grants a number of rights, which we are happy to explain to you below. Would you like to make a request based on one of these rights? Then you can send an email to [email protected].
The right to data portability
When you no longer wish to use our services, you can of course choose to become a customer with another provider. They will probably also register certain data from you. To make that switch easier, privacy law has established the right to 'data portability'.
By data portability, we mean that your data can be taken with you to the other provider. To this end, you can have your data sent to you, after which you can reuse it with another provider. You can also ask us to send the data directly to the other provider.
The right to have your data deleted
In addition to being able to take your data with you if you become a customer with another provider, you also have the right to have your data deleted if you are no longer a customer of ours. This is not possible while you are a customer, because due to fiscal obligations (such as registration for the tax authorities) we must keep certain necessary data. Data that are not necessary can of course be deleted at any time.
The right to access your data
We keep talking about 'your data', but what data are we actually referring to? To gain insight into this, privacy law grants the right to access your data.
The right to have your data corrected
Are the data we have about you incorrect or incomplete? That is annoying and we would be happy to fix it for you. In that case, you can request that your data be supplemented or corrected (the right to rectification).
The right to object
You have the right to object to the processing of your personal data for direct marketing. This is the case if we send you advertising material without your consent. We are allowed to do this under certain conditions, but you can always object to it.
The right to withdraw your consent
If you have given (explicit) consent for the processing of personal data, you can always ask us to withdraw this consent. If you do so, we may no longer process any personal data of yours.
The right to restriction of processing
In some cases, you can ask us to restrict the processing of your personal data (either temporarily or permanently). Valid reasons to request a restriction of processing are, for example, if you dispute the accuracy of the personal data or have submitted an objection to the processing of your personal data. We do not use fully automated decision-making (also known as 'profiling') that has significant consequences for you.
Identification
If you make a request based on one of the above rights, we may ask you to identify yourself. We request this identification data to ensure that you are the person to whom the personal data in question belongs.
Submitting a request and the timeframe
If you have a request regarding one of the above rights, you can send an email to [email protected]. We will normally comply with your request within four weeks and send a confirmation when we have received your request and when we have carried it out.
The timeframe for complying with requests can, however, be extended by two months for reasons related to specific privacy rights or the complexity of the request. If we extend this timeframe, we will of course inform you of this in a timely manner.
Do we share your data with third parties?
We believe that we should not share your data with third parties, unless it is unavoidable. Even then, we think it is important to share as little data as possible with these third parties. For this reason, we only share your data with third parties when this is permitted under current legislation and when we consider it necessary. Your data may be shared with third parties because:
We have engaged them to process certain data;
It is necessary to perform the agreement between you and Digital Newsgroup;
You have given consent for this;
We have a legitimate interest in sharing this data;
We are legally obliged to share this data.
The third parties that process personal data on our behalf or on your behalf are:
Our IT and cloud providers such as AWS and Google Cloud
Our payment providers including Stripe
Our CRM and communication tools such as Mailgun
Our IT service providers and external consultants
Our marketing and analytics tools
The third parties with which we share your data may be located outside the European Economic Area (EEA). For transfers to countries outside the EEA, we take appropriate measures.
We use the following measures for international transfers:
Standard Contractual Clauses (SCCs) with all processors outside the EEA
Additional technical safeguards such as end-to-end encryption
Where possible, data storage within the EU
What to do if you have a complaint about the processing of your personal data?
If you have any comments or complaints about the processing of your personal data, you can contact us. Also, if you are dissatisfied with the way we have handled your comment, you can file a complaint with the Dutch Data Protection Authority. This is the independent administrative body in the Netherlands appointed by law as the supervisory authority for the processing of personal data.
Do you suspect a data breach? Contact us immediately via [email protected]. We have a data breach protocol and are legally obliged to report within 72 hours.
How long do we keep your data?
With all the data that we keep, there naturally comes a time to let it go. We consider this a very important part of your privacy. To ensure that we can serve you in the best possible way, that we can comply with our legal obligations, but also safeguard your privacy as best as possible, we apply different retention periods.
We delete accounts that have not been used for 7 years. The information you provided when creating that account is also deleted.
We also keep data about your payments as a customer for 7 years, because the Tax Authorities require us to do so. After these 7 years, these data are anonymised and only used for internal statistics and reports.
The contact details you provided in the contact form are only kept for as long as necessary for the contact and answering your request or question, up to a maximum of 1 year after we last had contact with you.
We keep other data no longer than necessary, because we value your privacy and want to safeguard it as best as possible.
Newsletter: until withdrawal of consent
After these periods, your data are deleted or anonymised. We only use anonymised data for internal statistics.
How are my personal data protected?
Storing personal data requires security. We therefore ensure that your data always receive the best possible protection through appropriate technical and organisational measures. We do this, for example, by using encryption (both during transmission and in storage), strict access controls, two-factor authentication where possible, and regular security checks. In this way, we prevent loss or any form of unlawful processing such as unauthorised access, alteration, or disclosure of the personal data.
Cookies
On our website, we use various types of cookies, for example to make the website work optimally, to analyse the use of the website, and to offer you a personalised user experience. For more information about our use of cookies, we would like to refer you to our cookie policy.
Changes to the privacy and/or cookie policy
We reserve the right to make changes to the privacy and/or cookie policy. You are requested to consult the privacy and cookie statement regularly so that you are aware of any changes.
